Driving Sustainable Transformation in Healthcare,

Swiss Medical Network (SMN)

Context

The healthcare sector significantly contributes to the climate crisis, responsible for 4.4% of global emissions, with Switzerland’s healthcare footprint alone accounting for 6.8% of national emissions. Employees and patients increasingly demand sustainable practices, questioning excessive packaging and expecting local, organic options. Swiss Medical Network (SMN) responded to these expectations by launching a comprehensive sustainability strategy in two phases: in Phase 1, SMN defined a strategic sustainability framework; in Phase 2, SMN focused on coordinating and accelerating the strategy’s implementation to inspire engagement from internal teams and external partners.

Solution

NewElement supported SMN in both phases of this initiative. In Phase 1, NewElement collaborated with SMN to design the group’s sustainability strategy, establishing strategic pillars and detailed roadmaps. In Phase 2, NewElement acted as a coach and catalyst, guiding SMN’s Chief Sustainability Officer in implementing the sustainability action plan. This included assessing SMN’s sustainability positioning through benchmarking, identifying gaps and opportunities, and establishing strategic objectives. Additionally, NewElement provided coaching, training, and brand positioning to strengthen SMN’s visibility and credibility in ESG.

Impact

NewElement’s support generated significant outcomes for SMN:

1

Structured Framework

A comprehensive strategic framework and roadmap, with clear short-, mid-, and long-term goals, provided strong guidance for SMN’s sustainability journey.

2

Increased Engagement and Expertise

Training and content development fostered commitment and expertise within SMN, enhancing long-term engagement with employees and partners.

3

Enhanced Brand Positioning

Purpose-driven messaging and brand positioning established SMN as a leader in sustainability, resonating with stakeholders.

4

Optimized Resource Allocation

Strategic resource estimates aligned with goals enabled SMN to maximize sustainability benefits effectively.

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