Engaging Employees to Drive Meaningful Change,

Nespresso.

Context

Engaging employees in the sustainability journey is essential for Nespresso to achieve its ambitious ESG goals, including decarbonization and certifications like BCorp. To create meaningful change, the company needed a comprehensive strategy to ensure employees understood these goals and were motivated to actively contribute, while fostering a culture of environmental awareness and social responsibility across global markets.

Solution

NewElement collaborated with Nespresso to co-design and implement an employee engagement strategy, including learning programs, monthly forums for knowledge-sharing, and initiatives like a Coffee Farmers and Agronomist Contest to connect employees with sustainability practices.

Impact

The employee engagement strategy developed by NewElement delivered significant outcomes for Nespresso:

1

Strengthened Sustainability Culture

Fostered a strong sustainability mindset across Nespresso’s global workforce.

2

Enhanced Collaboration

Regular forums enabled cross-market collaboration and shared learning.

3

Increased Connection to Value Chain

Employees developed a deeper connection to sustainability practices within Nespresso’s value chain.

4

Boosted Motivation and Engagement

As an industry sustainability leader, Nespresso saw heightened employee motivation and commitment to sustainability initiatives.

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